Legal Document
Privacy Policy – BridgewAI Learning Hub
Last update: 20/10/2025
1. Who we are
BridgewAI Learning Hub (“BridgewAI”, “we”, “our”) is operated by Peter Moortgat, registered in Belgium under company number 0511.874.641, with registered address Hoogveld 4 B0002 – 2600 Antwerp, Belgium.
We act as data controller for the processing of your personal data in connection with your membership and use of the Learning Hub.
Contact:
📧 pm@bridgewai.com
🌐 https://www.bridgewai.com
2. Purpose of this Privacy Policy
This Policy explains how we collect, use, store and protect your personal data when you visit or subscribe to the BridgewAI Learning Hub.
We process your data in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679) and applicable Belgian data protection law.
3. What data we collect
We collect only the information necessary to provide and improve our services:
| Category | Examples | Purpose |
|---|---|---|
| Identification data | Name, surname, email address, password | Account creation, authentication |
| Billing data | Billing address, VAT number (if applicable) | Invoicing, tax compliance |
| Payment data | Payment method, transaction ID | Secure payment via Stripe (we never store full card details) |
| Usage data | Login times, course/app access, preferences | Improve content and security |
| Technical data | IP address, browser, device | Platform functionality, fraud prevention |
| Communication data | Support requests, email correspondence | Customer service, problem resolution |
4. How we collect data
We obtain data:
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directly from you during registration or payment,
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automatically through cookies or analytics tools (for website performance),
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from our payment processor Stripe when payments are made.
5. Why we use your data
We process your data only when we have a legal basis under GDPR:
| Purpose | Legal basis |
|---|---|
| To create and manage your membership account | Performance of a contract |
| To process payments and renewals | Performance of a contract |
| To send invoices and mandatory communications | Legal obligation |
| To provide educational materials and personalized access | Performance of a contract |
| To improve and secure our platform | Legitimate interest |
| To send optional updates or newsletters | Consent (you can unsubscribe anytime) |
6. How we share your data
We only share data with trusted processors necessary to operate the platform:
| Processor | Purpose | Location |
|---|---|---|
| Stripe Payments Europe Ltd. | Payment processing, subscription billing | EU / Ireland |
| Web hosting provider / Render / cloud host | Secure hosting of our website and apps | EU or GDPR-compliant provider |
| Email service (e.g. Mailchimp / SendGrid) | Transactional and optional marketing emails | EU or US (under EU–US Data Privacy Framework) |
| Analytics (optional, e.g. Google Analytics) | Platform usage analytics | EU or US (with safeguards) |
All processors operate under data processing agreements (DPAs) and provide adequate data protection in accordance with GDPR.
We never sell or rent your data to third parties.
7. International transfers
If data is transferred outside the EU/EEA (e.g., to US-based providers like Stripe or SendGrid), it is done under adequate safeguards, such as the EU–US Data Privacy Framework or Standard Contractual Clauses.
8. How long we keep your data
We keep your data only as long as necessary for the purposes described:
| Data type | Retention period |
|---|---|
| Account & subscription data | Active membership + 3 years after termination |
| Invoices & billing records | 7 years (legal requirement) |
| Support messages | 2 years |
| Analytics & cookies | According to cookie policy (max 13 months) |
After these periods, your data is securely deleted or anonymized.
9. Cookies
We use cookies and similar technologies for site functionality, analytics, and authentication.
Essential cookies cannot be disabled; analytical cookies require your consent.
You can manage cookies via your browser settings or through our cookie banner.
For details, see our [Cookie Policy] (if available).
10. Your rights under GDPR
You have the following rights regarding your personal data:
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Right of access – obtain a copy of your data.
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Right to rectification – correct inaccurate information.
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Right to erasure (“right to be forgotten”) – request deletion when legally possible.
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Right to restriction – limit certain processing.
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Right to data portability – receive your data in structured format.
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Right to object – to certain processing or marketing.
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Right to withdraw consent – for newsletters or optional communications.
You can exercise these rights by contacting us at pm@bridgewai.com.
We may verify your identity before responding.
If you are unsatisfied, you can lodge a complaint with the Data Protection Authority (GBA/APD) in Belgium:
https://www.gegevensbeschermingsautoriteit.be
11. Data security
We apply appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access, including:
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SSL/TLS encryption,
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limited access by authorized personnel only,
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secure backups,
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strong password and authentication policies.
Despite our efforts, no system is 100% secure; you use the platform at your own risk.
12. Children
BridgewAI Learning Hub is intended for professional or adult users.
We do not knowingly collect data from children under 16 years of age.
If we become aware of such data, we will delete it immediately.
13. Changes to this policy
We may update this Privacy Policy periodically to reflect legal or operational changes.
Updates will be posted on this page with the “Last updated” date revised accordingly.
If changes are significant, we will notify members via email.
Contact
BridgewAI
Hoogveld 4 B0002 – 2600 Antwerp – Belgium
Email: pm@bridgewai.com
Website: https://www.bridgewai.com
